In compliance with the Law 34/2002 of Services of the Information Society and Electronic Commerce (LSSICE), please note that the ownership of the domain of the shop www.artycult.com corresponds to Gloria Karina Pinzón Hernández with NIF 06616661K and registered office at Rubens Marichal Lopez Street, 41-24, 38004, Santa Cruz de Tenerife. For any inquiries, you can contact ARTYCULT by email; firstname.lastname@example.org or calling our customer service, (+34) 675209989, from Monday to Friday: 9:30 am to 18:00 pm. In compliance with the provisions of Royal Decree 1906/99 of 17 December, which regulates electronic contracting with general conditions, and the Law of Retail Trade (Law 7/1996 of January 15, as amended by Law 47/2002 of 19 December) as applicable to the provisions on distance selling in Articles 38 et seq purchases made on ARTYCULT ARE SUBJECT TO GENERAL CONDITIONS OF PURCHASE CONTAINED ON THE CURRENT SITE AT THE TIME OF THE ORDER FOR THE PURCHASE. The formalization of an order implies full acceptance of each and every one of the conditions of the employment set. These conditions of purchase have been exposed in due time, in accordance with the current legislation.
VALIDITY OF PROCEDURE OF PURCHASE AS A PROOF OF AGREEMENT AND PERFECTION OF THE CONTRACT
Both involved parts expressly state that the acceptance of the purchase of the product by the CUSTOMER is done by tracking the purchase procedure described on the website. Whether online or by phone complete all steps in the process of buying a product by the CUSTOMER assumes full and express acceptance of these general conditions. The contract shall from the date on which the CUSTOMER concurs with these conditions or, where applicable, as published at the time of purchase, by providing the information requested in the PURCHASE PROCESS, and once the CUSTOMER confirms the purchase made. The confirmation of the customer can be made through the website or our telephone order service. Once read and accepted before confirming your purchase, you agree to these conditions of sale.
The price is indicated all the time next to the product, it includes IGIC taxes and does not include shipping and handling charges. The shipping and handling costs will be borne by the customer and will be specified in the shopping cart and order. ARTYCULT reserves the right to unilaterally change the prices of products without any notice. All transactions made before modification shall be governed by the prices prevailing at the time your order has been done.
The price of any products will be as stipulated on our site from time to time, except in cases of obvious error. While we try to ensure that all prices on the website are accurate, errors may occur. If we discover an error in the price of products you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the order will be treated as cancelled and if you have already paid for the products you will receive a full refund. We are under no obligation to provide the product(s) to you at the incorrect (lower) price (even after we have sent you a Shipping Confirmation) if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as incorrect price.
ARTYCULT is not responsible for the eventual and possible payment of taxes and/or duties required by the customs of each country or locality on the arrival of the goods. It is important to keep the invoice of the purchase and display it in the posible and eventual case if it is asked by the customs personnel.as.
Through PayPal: Payment can be made through Visa, MasterCard, American Express and Discover processed. If you don't have a PayPal account just choose PayPal and follow the prompts to use your credit or debit card, click the “I do not have a PayPal account” and follow the instructions (you will not be required to create an account to complete a purchase).
If you pay by e-check through PayPal, I cannot start working on your order until your payment has cleared.
Some advantages of using PayPal include…
• PayPal is one of the most recognized secure payment options globally.
• Your credit card information is not revealed to merchants or PayPal members.
• It only takes a few clicks to confirm your purchase and receipts arrive promptly.
• Full protection from unauthorized payments. PayPal uses the latest anti-fraud technology.
Service only available to European transactions.
In our checkout – step "payment" – please select "wire transfer" and finalize your order.
Upon submitting your order, please transfer the overall amount to the bank account information that you will find on the purchase process and state the order number:
**You must use your ORDER ID as reference when banking your bank transfer
Bank transfers are not instant and may take 1-5 working days to clear.
Your order will be dispatched upon receipt of payment on our account.
Refunds from returns will be charged back to the bank account which the original order was paid from.
Your item will arrive to you carefully packaged using as much recycled materials as possible. Please be kind to the planet and recycle the packaging.
We ship your order in 24 hours approximately with registered mail and provide you with a tracking number.
For Paypal payments address of your Paypal account will be used.
Shipping standar normally takes:
Spain: 4-7 business days
Europe: 7 -10 business days
Other: 2 - 4 weeks
*Please take into account it may take longer in peak seasons such as Christmas or local hollidays.
Shipments on your Country or location may be subject to Customs inspeccions, customs Duty and/or other Local Taxes, spending it more days than expected. International customs charges/ local taxes/ fees/ VAT are responsibility of the buyer.
ARTYCULT has NO control over how your country charges duty. Customs policies are different for every country. You are responsible for knowing your country’s customs and duty policies.
ARTYCULT make no shipments on holidays, Saturdays, or Sundays. Delivery times are approximate. In the case that there is any stock shortage or unavailability of an article, ARTYCULT will contact you to communicate it immediately and give a new deadline or, if not possible to serve the product, to cancel the order. In any case, a delay in delivery times does not give the customer the right to demand any compensation.
If you choose to pay by bank transfer, after carrying it out, you shall wait till it to reflects in our bank account. When paying by bank transfer, the delivery time will not begin until the confirmation that the transfer has been completed.
If there has been some shipping complications please send us PHOTOS of what was received so we can sort out what happened and we will send a replacement free of charge, and cover the costs of the incorrect item being returned to us. *Photo evidence is **absolutely mandatory**
Please make sure your address is complete & correct!
If you provided an incorrect or impartial address and your parcel is returned to sender, you are responsible for the costs of re-shipping the parcel and any costs incurred from the post office to obtain your parcel (sometimes they charge return shipping). If at the point in which we receive the returned parcel you would like a refund, a refund will be granted less the cost of initial postage, any fees incurred, plus a 10% restocking fee.
If the order is returned to us, you have to pay for all cost involved on the shipment.
Please check all information concerning dimensions, color, and delivery delay before you buy and feel free to contact for questions if something appears unclear.
- "No questions asked" return policy. If you are unhappy in anyway with your purchase, you can return it and receive a refund. The item must be in original (new and unused) condition with its tags on. Items can be returned within 14 days.
In compliance with the applicable regulations, the customer can exercise the right of withdrawal of the purchase made within 14 working days. In this case, the cost of returning the goods shall be borne by the purchaser. To make a return you can contact us by any of our contact channels.
-Unclaimed packages ( and incorrect address ):
If the order is returned to us, you have to pay for all cost involved on the shipment.
- The buyer is responsible for return shipping costs unless the item is defective. Please contact me prior to shipping.
- All items are made by hand with love for quality materials, fine workmanship and clean design. Since the items are hand painted from genuine leather, little marks and colour deviations are possible.
USE OF OUR WEBSITE
By using this website and/or by placing any order through it, you undertake:
1. To use the website exclusively to make legitimate enquiries or orders.
2. Not to make any speculative, false or fraudulent orders. If we are reasonably of the opinion that such an order has been made we shall be entitled to cancel the order and inform the relevant authorities.
3. To provide correct and accurate e-mail, postal and/or other contact details to us and acknowledge that we may use these details to contact you in the event that this should prove necessary (see our Data Protection Policies). If you do not give us all of the information that we need, we may not be able to complete your order. By placing an order through the website, you warrant that you are at least 18 years old and are legally capable of entering into binding contracts.
These Terms are governed by the Spanish law. The involved parts submit, at its selection, to resolve conflicts and renouncing of any other charter, for jurisdiction to the courts and tribunals of the residency of the user.